The software system CPhone is the tool that will help you to your daily telecommunications tasks. CPhone connects the computer to the PBX (Computer Telephony Integration CTI), and gives you a simple and friendly way to handle calls and complex PBX functions.
Additionally, it utilizes your contacts to identify the caller and automatically displays caller information,
in order to improve customer service.
Operator Console helps PBX operators to transfer, park and manage large volume of calls with friendly, fast and productive procedures. Also it provides an easy way to program all PBX extensions.
CPhone Call Accounting provides graphical and detail information for PBX activity (Outgoing, Incoming, Internal Calls). Using its selection criteria and the dynamic defined reports, you can extract usefull information about number of calls, cost, duration, ring time etc.
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